Updated Office Hours

We’ve updated our office hours – here’s why

At J O’Connor Pty Ltd, we work closely with incorporated associations, sporting clubs, and community organisations. Over time, we’ve noticed a clear pattern…

Most of our emails don’t arrive during business hours — they come in over the weekend.

That makes sense. Treasurers, committee members, and volunteers are busiest when their organisations meet — often at weekend sporting fixtures, church services, and committee meetings. That’s when financial questions arise, decisions are made, and emails are sent through to us to get things moving.

By Monday morning, our inbox is full — and we want to give those emails the attention they deserve.

Why Monday now starts at 11 am

Instead of opening straight away and juggling phone calls with a full inbox, we’ve made a simple change:

👉 Monday mornings are now dedicated to responding to weekend emails and progressing client work

We found that taking calls immediately often meant:

• Emails were delayed

• Work was interrupted

• The morning became less productive for everyone

By opening at 11 am on Mondays, we can:

• Respond to urgent weekend queries

• Start jobs promptly

• Give you clearer, more focused advice when you call

Our updated office hours

• Monday: 11:00 am – 5:00 pm

• Tuesday: 10:00 am – 5:00 pm

• Wednesday: 10:00 am – 5:00 pm

• Thursday: 10:00 am – 5:00 pm

• Friday: 10:00 am – 12:00 pm

• Saturday: Closed

• Sunday: Closed

A small change, a better service

This adjustment helps us align with how our clients actually operate — and ultimately means:

• Faster responses

• Better quality work

• Less back-and-forth

As always, you’re welcome to email us anytime — especially after your weekend meetings — and we’ll be onto it first thing Monday morning.

Thank you for your continued support.